Privacy policy

  1. General information
    1. This document contains information for users about our privacy policy regarding the collection, processing and disclosure of personal information ("Personal Data") that you may submit to Cushman & Wakefield Property Services Australia through our website, including,  and ("Websites") and when we provide strategic advice ("Services") Website users are referred to as "users" in this policy. Like many other website operators, we collect information that is provided to us voluntarily for the purpose of creating a User Account, subscribing to the newsletter or through cookies.
    2. Capitalized terms that are not separately defined in this Privacy and Cookie Policy should be understood as set out in the policy.
    3.  The controller of personal data is: Cushman & Wakefield Property Services Slovakia, s.r.o. with its registered office at Pribinova 10, 811 09 Bratislava, registered on 17 November 2005, Commercial Register of the District Court Bratislava I, Section: Sro, File No. 38263/B.
    1. We process your personal data in accordance with all applicable laws and regulations, including Regulation (EU) 2016/679 of the European Parliament and of the Council and the General Data Protection Regulation (" GDPR").  The legal bases for the processing of personal data are:
      1. explicit consent of the User (i.e. Article 6 (1) (a) [JL1] GDPR) – for example, leaving contact details for the purpose of receiving market news, newsletters and marketing content from the Controller;
      2. the necessity of processing Personal Data to take steps prior to entering into a contract at the request of the User or for the performance of a contract to which the User is a party or a representative of a contracting party (i.e. Article 6(1)(b) GDPR) - for example, answering user inquiries;
      3. the necessity of processing Personal Data for compliance with a legal obligation imposed on the Controller (i.e. Article 6(1)(c) of the GDPR) - e.g. processing of personal data for the purpose of customer identification or tax compliance;
      4. the necessity of processing for the purposes of the legitimate interests pursued by the Controller (i.e. Article 6 (1) (f) GDPR) – for example, the storage of Personal Data for protection against claims.
    2. The purpose of processing Personal Data is:
      1. performing actions leading to the conclusion of a contract for the provision of Services (User Account, subscription to the Newsletter) between the Administrator and the User and its implementation - legal basis for data processing: Article 6 (1) (b) GDPR);
      2. continuous communication on matters related to the provision of Services by the Controller (User Account, subscription to the Newsletter) - legal basis for data processing: Art. 6 Section 1 letter b) GDPR,
      3. consideration of complaints related to the concluded Contract - legal basis for data processing: Art. 6 Section 1 letter b) GDPR,
      4. receiving and handling messages and inquiries other than complaints addressed to the Controller, which constitutes the legitimate interest of the Controller - legal basis for data processing: Art. 6 Section 1 letter f) GDPR,
      5. acceptance of declarations of withdrawal from the concluded contract in the case of Users who are Consumers, in accordance with the provisions of the Regulations and the provisions of Chapter 4 of the Act of 30 May 2014[JL2]  on consumer rights, which constitutes a legitimate interest of the Administrator – legal basis for data processing: Art. 6 Section 1 letter f) GDPR,
      6. assessing and asserting claims, defending against claims, as well as for the purpose of out-of-court complaint handling and enforcing claims, which constitutes the legitimate interest of the Controller: legal basis for data processing: Art. 6 Section 1 (f) GDPR,
      7. if the User uses the Website contrary to the law, in a manner contrary to the Regulations or to the detriment of the Administrator, the Administrator reserves the right to process the User's personal data to the extent necessary to establish and hold the User liable in accordance with Art. 6 Section 1 (f) GDPR, i.e. for the purpose of enforcing the legally legitimate interest pursued by the Administrator. In such a case, the Service Provider reserves the right to prevent the User from accessing the Website;
      8. monitoring the use of services provided on the Website by Users in terms of compliance with the provisions of the Regulations, as well as developing the functionality of the Website, improving the operation of the services provided through it, which constitutes the legitimate interest of the Controller - legal basis for data processing: Article 6, Section 1, letter f) of the GDPR),
      9. direct marketing (e.g. with the User's consent sending real estate market messages, newsletters, business offers, information about events, competitions and other events), which represents the legitimate interest of the Controller (legal basis for data processing: Article 6 para.) (a) .b) GDPR),
      10. carrying out statistical analyses, which constitutes a legitimate interest of the service provider (legal basis for data processing: Article 6 (1) (f) GDPR),
      11. data retention for the purpose of demonstrating the correct fulfilment of the Service Provider's legal obligations, which constitutes its legitimate interest – legal basis for data processing: Art. 6 Section 1 (f) GDPR).
    3. Users' personal data may be provided to the following categories of recipients:
      1. partners and subcontractors of the Administrator who provide technical support in the operation and maintenance as well as development of the Website, such as: entities providing hosting services, software suppliers, entities providing technical support for the Website, suppliers providing software for sending electronic correspondence, marketing agencies with which the Controller has concluded legally required contracts on entrusting the processing of personal data;
      2. entities supporting the Controller in implementing the applicable legal provisions and the rights and obligations arising from the Regulations, in connection with the provision of services through the Websites, such as: law firms with which the Administrator has concluded legally required contracts on entrustment with the processing of personal data. data;
    4. Personal Data will be stored for the time necessary to perform the activities specified in point 6 above and 7 years after their completion (limitation period for complaints), unless the relevant legal provisions impose an obligation on the Controller or grant the right to store Personal Data for a longer period. Personal data stored for the purpose of sending commercial information and direct marketing will be stored and processed until the User withdraws consent to processing, requests the cessation or restriction of their processing, objects to processing or requests their transfer, or until the company is liquidated.
    5. Provision of personal data in connection with:
      1. Users who want to create an Account on the Website - to register and create a User Account, it is necessary to provide data including the e-mail address and first and last name of the User and the name of the company. Failure to provide this data will prevent the creation of an Account and the subsequent conclusion of the Agreement, however, the User will be able to continue to use the available functionalities of the Website without the need to register an Account;
      2. Users who submit complaints in connection with the Agreement concluded with the Service Provider under the conditions specified in these rules - in order to file a complaint and allow it to be dealt with by the Service Provider, it is necessary to specify the e-mail address provided by the User provided during the Registration of the User Account on the Website;
    6. The Service Provider does not process Users' data in an automated manner, which will also lead to decisions being taken about them that have legal effects or similarly significantly affect their situation. Any data processing in an automated manner, including through profiling, will only serve to analyse the individual preferences of users using the website.
    7. Personal data may be transferred to a third country. When transferring Personal Data to a third country, the Controller shall always take all necessary measures to ensure that the transfer complies with the Personal Data Protection Act.
  1. Change or delete data
    1. Users have the right to:
      1. in the case of processing of Personal Data on the basis of explicit consent - to withdraw this consent at any time (however, this does not affect the lawfulness of the processing of Personal Data before the withdrawal of consent and the lawfulness of the processing of Personal Data carried out on a legal basis other than consent);
      2. object to the processing of their Personal Data (in the case of processing of personal data by the Service Provider for the purpose of fulfilling legitimate interests (listed above), each User has the right to object to the processing of data for reasons related to his or her particular situation.
      3. request access to, rectification or erasure of your Personal Data and request restriction of processing and transfer of your Personal Data;
      4. file a complaint with the supervisory authority, which is the Office for Personal Data Protection with its registered office at ul. Hraničná 12, 820 07, Bratislava 27, Slovak Republic.
    2. To exercise the rights of the User, please contact the supervisory authority by sending an e-mail to: At the request of the User, the supervisory authority shall process this request. The Supervisory Authority shall inform the User by a separate e-mail sent to the e-mail address provided in the form.[JL3] 
  2. Security and storage of personal data
    1. In order to ensure the security of the entrusted Personal Data, procedures and recommendations have been developed to prevent unauthorized access to Personal Data. The administrator supervises their operation and constantly ensures compliance with the provisions of the Personal Data Protection Act and implementing acts. A secure encryption protocol (SSL) is also used.
    2. The Administrator proceeds in accordance with strict security procedures to ensure that the User's Personal Data is not damaged, destroyed or made available to a third party without the consent of the User, as well as to prevent unauthorized access. Devices collecting personal information are stored in a secure place to which physical access is restricted. We also use firewall security gateways and other measures to restrict electronic access.
    3. Access to all Personal Data that we collect or record is restricted by the Controller. Only employees who need this information to perform specific tasks have access to your personal data.
  3. Use of cookies
    1. The website uses cookies. The settings allow the information contained in them to be read only by the server that created them. Cookies allow access to information about previously visited websites.
    2. Our cookies do not identify or contain any personal data. Cookies cannot read information from the User's computer or interact with other cookies on the User's hard drive.
    3. The information collected relates to IP address, type of browser used, language, type of operating system, internet service provider, time and date, location and information sent to the website via the contact form.
    4. The Personal Data collected is used to monitor the use of the Website in order to improve its functioning and ensure more efficient and trouble-free navigation. We track information about Users through Google Analytics 4, which records the behavior of Users on the Website. Users can withdraw their consent to Google Analytics 4 tracking effective in the future by downloading and installing the Google Analytics 4 opt-out browser add-on for the user's web browser:
    5. We use the following cookies on our website:
      1. "Analytical" cookies, which allow the collection of information about the use of the website.
      2. "Functional" cookies that allow to "remember" the settings chosen by the User and personalize the user interface, for example regarding the language or region the User comes from, font size, appearance of the website, etc.
    6. Users can refuse the use of cookies by selecting the appropriate settings in their browser, but this may limit the full functionality of the website.
  4. Final provisions
    1. The Administrator reserves the right to introduce changes to the Policy that may result from the development of Internet technologies, any changes in the Personal Data Protection Act and the development of the website and services provided by the Administrator. The Administrator will inform Users of any changes in a clear and comprehensible manner.
    2. Our website may contain links to other websites. Such websites operate independently of the Controller and are not controlled in any way by the Personal Data Controller. These sites may have their own privacy policies and policies that we encourage you to read.




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